Frequently Asked Questions

Q: Why should I buy from your store vs. another?
A: Every associate here has hands on experience and sales training on every single product in our store. This means we will be able to answer every question about any product with certainty. “The customer is #1”, which means we do what is necessary to keep you satisfied and our customer service extends long beyond the sale.
Every product you purchase from us comes with lifetime technical support and advice for free. We are an authorized reseller and repair facility which means your warranty will be honored by us and the manufacturer.

Q: Is your store safe and secure?
Our store is 100% safe and secure so you can feel confident while shopping in our store. Please visit our Privacy Policy to review just how safe and secure your information is on our site.

Q: When will my order ship?
A: Most orders ship same day, however some products may take up to 2 business days to ship.

Q: How can I view the status of my order?
A: Visit the Order Tracking page and enter your confirmation number. This will list your complete order history, click the date of the order whose status you wish to view.

Q: How do I contact the manufacturer for support?
A: Visit the Manufacture Support page.

Q: What is a wish list and how to I set it up?
A: A wish list is basically a gift registry, you can add all the products you would like to a list and email the list out to all of your friends. You can also look for anybody's wish list or registry by name or email address and start shopping. To start your wish list or gift registry just visit the Wish List page and sign up.